Verizon Wireless missed the point

I got a phone call from Verizon Wireless.  They called with an automated response system saying that they were sorry they could not speak with me personally but that I should get in touch with them right away.  Naturally, I assumed that there was some problem with my account.

I called them and was put in queue for 15 minutes.  When they finally spoke with me they thanked me for being such a good customer.  They went on and on about me being a good customer so I asked them if there were some problem and they said no, they were calling me to thank me for being a good customer.

So I spent 20 minutes on nothing.  20 minutes lost for them to thank me.  Sometimes, the best way to say thanks is to say nothing.  We expect a service provider to silently, efficiently and reliably do what we ask - no more.

At Veotag, we try to help our customers when they need help.  But I don't think we will be calling them with ARS (Automated Response Systems) to thank them for watching our videos!

Comments

[kiralık devremülkler]

thank you. i love to read this type of information posts. again thank you...

[Nursing top]

Wow! How sad, 20 minutes for nothing..
Really bad..

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